Ink cartridges installed incorrectly or missing.

The printer test page may not print if it is having a mechanical problem. The ink cartridges need to be clear of anything blocking their path, such as dried ink or paper jams. 24 Large-Format Printer Technical Documentation Printing PosterArtist Lite Software Windows & Mac imageRUNNER Integration HP-GL/2 & HP-RTL Languages. It may be time to replace your ink cartridges if your Printhead Cleaning Cycle does not improve print quality. This process prints many pages of text, similar to a printer test page, to flush out ink that has dried on the printhead. You can find Printhead Cleaning Cycles in the printer's menu settings or under 'Devices and Settings' on your PC. When you complete a Printhead Cleaning Cycle, like the printer's test page, you print many pages to remove any dried ink or irregularities from the cartridge.Ĭlean the printheads. You can find the printhead cleaning cycle in the menu settings on the printer display or in the devices and settings section on your PC. Follow the on-screen instructions to complete the process. In the Printer Toolbox window, select Align the print cartridges under Device Services and then select Align. If the issue persists, contact Drake Support, (828) 524-8020.Using the Printhead Cleaning Cycle, clean the printheads. Turn on your printer, load some paper and go to the HP Solution Center. Refer to your printer instruction or vendor website for more information. Note: If you have not resolved a printer issue after exhausting printer settings and Drake Software settings, install the latest printer driver available for your operating system.

If you are experiencing a printing problem in Drake, a successfully printed test page suggests that the problem may be the printer setup inside Drake rather than the printer itself. On the General tab, click Print Test Page.Right-click your printer icon, and select from the drop list Printer Properties.In Category view, select View Devices and Printers, or in Icon view, select Devices and Printers.On the left hand side, click Print Test Page.Select your printer, and then click on the Manage button.Right-click on a printer and select Printer Properties.On the Start menu, select Control Panel.How can I print a test page from my printer (not through Drake Tax)?

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